Returns & Exchanges

At NVB, we want you to be completely satisfied with your purchase, which is why we offer hassle-free returns on all unworn items within 30 days of delivery. Our goal is to ensure your fashion journey is seamless, from the moment you browse to the moment you find your perfect fit.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.